FAQ
Yo! Where and how do I buy your product from?
Purchases can be made through our website goodthingclothing.com
@goodthing.clothing is our only official instagram account. All drop related information, including release dates and times, will be announced via our instagram.
Oh no! I put the wrong shipping address when I placed my order. Help!
Don’t fear, Good Thing is here! Please email info@goodthingclothing.com within 24 hours of your purchase so that we can assist you!
Actually, nah I don’t want to order this anymore.
We hate to see anyone wanting to cancel their order but we understand this happens from time to time. If you email us at info@goodthingclothing.com BEFORE your order is shipped we will cancel your order and refund your money!
Whoops! I accidentally ordered the wrong size. What do I do?
Not to worry! Just email us as info@goodthingclothing.com before your order is shipped out and we will change the order to your preferred size. However, if we’ve run out of your preferred size, you can choose to cancel the order.
What about if it’s Good Things mistake and you send me the wrong size/item?
YIKES! You know the drill send us an email and we will aim to exchange it (fix our mistake) for free! BUT…If we don’t have your correct size or item available we will refund you or provide a store credit.
Why haven’t you shipped my order yet?
We also aim to get your items out as fast as we can. However it takes anywhere from 2 - 7 days for your item to be shipped out. If you think it's been longer than 7 days and your item still hasn’t been shipped, you know the drill, send us an email at info@goodthingclothing.com
How do I know where my order is at?
Great question! Suss out the tracking number that we sent you. If it’s not working contact us!
What is the best way to wash a Good Thing?
The best way to wash your Good Thing drip is putting it inside out. Machine wash cold with like colours.
Unfortunately, we can not return/refund items that have been damaged because of the washing machine.
If you need more information on the best way to look after the garment, please email us at info@goodthingclothing.com
For all other concerns and questions, please email us at info@goodthingclothing.com